Feng Yu
Feng Yu is the Operations Director of Que Yue Hui, responsible for the daily operations of all 19 direct stores nationwide. With extensive chain-brand operations experience, he uses data-driven management to continuously improve store efficiency and service quality.
Feng Yu is known for his efficient and pragmatic style, focusing on data analysis and fine-grained management to ensure every store delivers a consistent, premium wellness experience.
Core Achievements
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10+ years of chain-brand operations experience
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Overseeing operations across 19 stores
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Store operating efficiency up 30%
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Customer satisfaction above 98%
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Awarded Best Operations Management Award of the Year
Work Style
Efficient, pragmatic, data-driven. Feng Yu focuses on process optimization and fine management, using data to drive operational improvements.
Responsibilities
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Oversee daily operations of all stores nationwide
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Establish operating standards and process specs
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Optimize customer experience and service flows
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Manage the operations team and talent development
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Drive store revenue growth and brand development
Follow Us
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[ Craftsmanship ]
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[ Professional Wellness ]
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[ Mind-Body Healing ]
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[ Immersive Experience ]
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[ Immersive Experience ]
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[ 15 Years of Dedication ]
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We’re a team of strategists and creatives working together to deliver impactful, results-driven work.