Welcome!

Founded in 2010, we are the only wellness-industry management and operations company in North China honored with the “Greater China Spa Industry Summit Innovation Gold Award”, backed by the industry’s most refined team of professional managers.

Operations Director Operations Director

Feng Yu

Feng Yu is the Operations Director of Que Yue Hui, responsible for the daily operations of all 19 direct stores nationwide. With extensive chain-brand operations experience, he uses data-driven management to continuously improve store efficiency and service quality.

Feng Yu is known for his efficient and pragmatic style, focusing on data analysis and fine-grained management to ensure every store delivers a consistent, premium wellness experience.

Core Achievements

  • 10+ years of chain-brand operations experience

  • Overseeing operations across 19 stores

  • Store operating efficiency up 30%

  • Customer satisfaction above 98%

  • Awarded Best Operations Management Award of the Year

Work Style

Efficient, pragmatic, data-driven. Feng Yu focuses on process optimization and fine management, using data to drive operational improvements.

Responsibilities

  • Oversee daily operations of all stores nationwide

  • Establish operating standards and process specs

  • Optimize customer experience and service flows

  • Manage the operations team and talent development

  • Drive store revenue growth and brand development

  • [ Craftsmanship ]

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  • [ Professional Wellness ]

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  • [ Mind-Body Healing ]

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  • [ Immersive Experience ]

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  • [ Immersive Experience ]

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  • [ 15 Years of Dedication ]

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We’re a team of strategists and creatives working together to deliver impactful, results-driven work.